At Kolkata Helpline, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard the information you provide when using our services and website.
*1. Information We Collect*
We may collect the following types of information when you visit our website or use our services:
– *Personal Information*: Name, email address, phone number, and other contact details that you provide when filling out forms, contacting us, or signing up for our services.
– *Non-Personal Information*: Browser type, device information, IP address, and other technical details related to your usage of our website.
– *Payment Information*: If you make a purchase or schedule a service, we may collect payment details via secure payment gateways.
*2. How We Use Your Information*
We use the information we collect to:
– Provide and improve our services.
– Respond to inquiries or requests for support.
– Process transactions and send service-related notifications.
– Analyze website traffic and improve site functionality.
*3. How We Protect Your Information*
We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure payment gateways, and regular security audits.
*4. Sharing Your Information*
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
– To service providers and partners who help us operate our business (e.g., payment processors, delivery services).
– When required by law or to protect our rights and safety.
*5. Cookies*
We use cookies to enhance your user experience on our website. Cookies are small files that are stored on your device and help us remember your preferences, track site usage, and improve functionality. You can choose to disable cookies through your browser settings, but this may affect some features of our site.
*6. Third-Party Links*
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these external websites. We encourage you to read their privacy policies before providing any personal information.
*7. Your Rights*
You have the right to:
– Access and update the personal information we hold about you.
– Request the deletion of your personal information (subject to certain conditions).
– Opt-out of marketing communications at any time.
*8. Changes to This Privacy Policy*
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
*9. Contact Us*
If you have any questions or concerns regarding our Privacy Policy or how we handle your personal information, please contact us at:
*Email:* kolkataservice97@gmail.com
*Phone:* 18003093065
*Address:*16/A , Dinesh Nagar, Mukundapur, Kolkata- 700099
By using our website and services, you agree to the terms outlined in this Privacy Policy. Thank you for trusting Kolkata Helpline with your information.